The Psychology of Spending

Scammers frequently target vulnerable individuals using various methods such as online fraud, phone scams, mail fraud, and in-person deception. Consumers of all ages can fall victim to these schemes, but older adults are particularly at risk. This webinar, held on May 28, 2025, to mark National Elder Abuse Awareness Month in June, will provide you with the knowledge and tools to recognize and prevent these scams. Learn how to safeguard your financial and personal information and protect yourself and your loved ones from financial exploitation.

We’ll be joined by Olga Zlatkova-Georgiev, a seasoned fraud prevention leader at Patelco with 19 years of experience in banking and e-commerce, specializing in fraud investigations and strategic mitigation. She’s passionate about fraud education and training the next generation of anti-fraud professionals.

Bonus for joining us: Three attendees will be randomly selected to win a $25 e-gift card.

Financial fraud is becoming more sophisticated, especially for seniors, who are often targeted. Join our webinar to learn practical ways to protect yourself and your loved ones and discover the tools Patelco uses to guard against scams and financial exploitation.

Veronica Dangerfield will be joined by Jennifer Mink, Director of Member Experience and Financial Wellbeing at Patelco. With 30 years of experience, Jennifer is a passionate advocate for preventing elder financial abuse and a recognized expert on scams targeting seniors. She also spearheaded Patelco’s Trusted Contact Program, making Patelco one of the first credit unions in the U.S. to offer this service.