Privacy

Last updated June 17, 2025

Your privacy is very important to us

At Patelco, we respect your right to privacy and understand the importance of maintaining the security of your personal information. This is another way we look out for your financial wellbeing. Read below to learn more about how collect, use, and protect your personal information.

Online Privacy Policy

Read our Online Privacy Policy to learn how we collect, use and protect your personal information when you visit or use our online services.

Federal Privacy Notice

Read our Federal Privacy Notice to learn how we collect, use, and protect your personal information, as well as how you can exercise your rights. Please note that only Patelco members may exercise these rights.

California Consumer Privacy Act Notice

The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. Read our California Consumer Privacy Act Notice to learn how we collect, use, and protect your personal information, as well as how you can exercise your rights. Please note that only California residents may exercise these rights.

If you are the parent or guardian acting on behalf of a minor under the age of 13, please use this form.

If the consumer is a minor at least age 13 but less than age 16, please use this form.

If you are the Authorized Agent acting on behalf of a consumer at least 13 years of age, please use this form. Authorized Agents must be at least 18 years of age.

If you have a valid Power of Attorney for the consumer for whom you are making a CCPA request, please submit a copy of the Power of Attorney document along with the CCPA form (accessible via the “exercise your rights” link above), by mail, or by taking it to your local Patelco branch.

Unsubscribing and Opting Out of Marketing Communications

  • You may opt out of receiving marketing text messages from us by replying “Stop” to a text message you receive from us.
  • You may opt out of marketing emails from us by using the opt-out option provided in an email you receive from us
  • You may change your communication preferences at any time by any reasonable means, including calling us at 800.358.8228, sending a secure message in online banking, or by visiting a local branch.

Learn more about our terms, Handbook, and fees

Site Terms

Our Site Terms and Conditions supplement the Member Handbook with regard to using our products and services online or on a mobile device.

Site Terms

Member Handbook

Our Member Handbook is our comprehensive guide to membership at Patelco, including your rights and responsibilities as a member.

Member Handbook

Fee Schedule

Our simple, two-page Fee Schedule is a clear guide to our fees — including what’s free and what has a fee associated with it.

Fee Schedule