Credit card and loan services
Get support managing your debit and credit cards and loans.
Debit and credit card support
We’re here to help you manage your Patelco credit and debit cards. Learn how to:
- File a claim or dispute a transaction
- Use your contactless card
- Notify us when you’re traveling
- Transfer balances
- Access your Mastercard® benefits
Auto and personal loan support
We have answers to questions about your auto and personal loan.
Mortgage and home loan servicing support
For all assistance with mortgages, HELOCs, and home equity loans.
Loan Services
Mortgage Support
Manage your mortgage online, make payments and update your policy. Get help managing your home loan.
Loan Deferrals
Contact us to request a loan deferral.
Hardship Assistance
Experiencing financial challenges? Explore our resources for hardship assistance.
LevelUp
Get rewarded for making on-time payments with our LevelUp program.
Switch to Save
Trying to pay off your car sooner? Learn how Patelco can help you with Switch to Save™.
Balance Transfers
Consolidate your debt with a no-fee balance transfer.