We're here to help

At Patelco, we’ll be with you on every step of your financial journey, including when you have questions about fraud. If you suspect anything unusual, please contact us using any of the methods below.

Talk to Fraud Specialist

We’re available 7:30am – 7pm PT (M-F) at 800.358.8228 x 5323. You can also schedule a consultation.

Schedule here

Report online

File a claim for fraudulent credit, debit, ATM, or HSA transactions directly within Patelco Online™.

Log in to your account

Get more help

We have expert help ready to support you digitally or in-person at a branch.

Contact us

Other Resources

Internet Crime Complaint Center (IC3)

This division of the FBI collects reports of Internet crime from the public and analyzes emerging threats. To file a report, visit www.ic3.gov.

Federal Trade Commission (FTC)

The FTC offers an online portal to collect complaints about online scams and provides detailed instructions to help you recover from fraud. Visit reportraud.ftc.gov.

Local Law Enforcement

Contact your local police department to file a report and request copies for your records. Be sure to provide any documentation you may have.

Federal Communications Commission (FCC)

If you’re the victim of vishing (phone phishing), smishing (text message phishing) or spoofing, you can file a complaint with the FCC.

Notify credit reporting agencies

If you’ve been affected by fraud, consider a free credit freeze or fraud alert with the top three major credit reporting agencies. A fraud alert will alert creditors that fraud may be occurring, while a credit freeze will lock down your credit and prevents your credit report from being released.

Visit the Patelco Fraud Center

The Patelco Fraud Center is your go-to resource for staying informed and protected. Learn how to spot common scams and get tips to help safeguard your accounts and personal information.

Explore Fraud Center Visit the Patelco Fraud Center