How to report fraud to Patelco
Talk to a Fraud Specialist
Call us at 800.358.8228 and enter extension 5323 to speak with a dedicated Fraud Specialist if you have any questions.
Contact us directly
Contact us immediately if you suspect fraud on your account(s), or if you responded to a suspicious email, text message or call.
Visit us in-person
Let our local team of experts (including Senior Advocates) help you navigate your fraud issues. Find your nearest branch here.
We have a Fraud Experience team here at Patelco that’s ready to help members navigate any fraud or cybersecurity challenges. Click on the button below and select “Fraud Consultation.”
Debit, credit card or ATM fraud
File a claim using our online claims center by logging into Patelco Online™.
File a dispute
For charges you don’t recognize, submit a credit, debit, ATM, or HSA card dispute claim below.
Send us a secure message
Send us a message about fraud by logging in, selecting your name in the corner then clicking Messages.
Trusted resources and credit reporting agencies
Beyond reporting fraudulent activity to Patelco, there are other trusted resources that you can rely on as you navigate the issue and work towards recovery. You can also learn how to report the supected fraud to credit reporting agencies.